Service Offerings

 

Neil offers and provides distinctive services grounded on a deep mastery of being a trusted advisor, facilitator, mentor and coach to organisations and individuals.

Mentor and Coach

Neil can act as a business mentor and coach on either an individual basis or for organisations. The initial phase is usually about 8 sessions over a 6-month period concluding with the mentee recognising, celebrating and leveraging their strengths and style, complemented by identifying specific areas in which they want to grow and develop. There is then the option of continuing with experiential learning on a monthly basis. These sessions are focused on interpreting and integrating experience since the last session, discussing business challenges, refreshers on frameworks, tools and techniques and concluding with priority setting for the next period. Sessions are between 1 to 2 hours. The primary media is Teams or Zoom, supplemented with face-to-face in the Wellington area.

Neil’s approach, style and value include:

• Addressing both business performance and deeper personal meaning and purpose
• Focussing on developing a widening and deepening array of competencies which, in turn, helps release the talents and potential of each individual
• Increasing self-awareness through reflection and a variety of diagnostics
• Analysing individual performance and identifying opportunities for improvement
• Explaining and demonstrating specific skills
• Listening to and encouraging individual journeys of growth and development
• Providing supporting frameworks, tools and techniques
• Helping to identify options, make trade-offs and choose priorities
• Modelling good practice
• Being flexible and patient

Trusted Advisor

Neil has developed expertise in earning trust, building relationships and giving advice effectively. His approach, style and value include:

• Connecting strategy and operations by linking the big picture and long-term perspective with the relevant practical detail and financial considerations
• Being an active and deep listener
• Acting as a guide and partner and not just as an expert
• Asking the right questions and helping clients gain a better perspective and the ability to reframe issues
• Developing deeper relationships whilst retaining independence and an objective stance to be able to give honest and specific advice
• Demonstrating both business acumen and sensitivity to public benefit entities
• Seeing through the fog of client difficulties and providing insights
• Showing an empathetic attitude of sincere care and concern
• Guiding and supporting the client towards discoveries and making choices necessary for effective and efficient action

 

Facilitator

Neil was, until 2023, a respected and very experienced facilitator in the arenas of strategy, problem solving, team development, learning and acting as an independent Chair. His approach, style and value included:

• Careful preparation and planning to help achieve desired outcomes and determine an appropriate process
• Guiding a group on a safe and productive journey
• Managing creative tension and establishing an open and frank environment whilst keeping a constant eye on the horizon and helping a group to reach its final destination
• Combining active listening skills with the ability to synthesise, summarise and ask the right questions